Privacy Policy

We at Tiger Gems are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect the information you provide us with when using our services. We believe it's essential to be transparent about what we do with your data, so please read this policy carefully.

Purpose of the Privacy Policy

This Privacy Policy aims to inform you about your rights regarding your personal data and how Tiger Gems handles this information. By using our site and services, you consent to our practices as outlined in this policy.

Scope of Application

This Privacy Policy applies to all users of our platform. It covers any service or feature provided by us, including but not limited to account creation, deposits, withdrawals, customer support, bonuses, and responsible gambling tools. By using our site and services, you agree to be bound by this policy.

Consent Clause

By using our services, you consent to the practices described in this Privacy Policy. We may update or modify this policy at any time without prior notice, so please review it regularly.

Data We Collect

We collect various types of data from you:

• Personal Information: name, email address, date of birth, address, and other contact details.
• Account Info: username, password, payment details, and account history.
• Technical Data: device information, IP address, browser type, cookies, and other technical details about your interactions with our site.
• Usage Data: website activity, login logs, game interactions, and other usage patterns.

How We Use Your Data

We use the data we collect for various purposes:

• Creating and managing accounts: to verify user identity, process deposits and withdrawals, and handle account-related issues.
• Processing deposits and withdrawals: to facilitate transactions on our platform.
• Providing customer support: to address your queries, resolve issues, and offer assistance with our services.
• Bonus eligibility and responsible gambling monitoring: to ensure fair play and adherence to responsible gaming practices.
• Improving the site and personalizing the user experience: to enhance our services based on user behavior and preferences.
• Fulfilling legal and regulatory obligations: to comply with applicable laws, regulations, and industry standards.

Cookies and Tracking

We use cookies to improve your experience on our site. There are three types of cookies:

• Essential cookies: necessary for the proper functioning of our website.
• Analytics cookies: help us understand how users interact with our site.
• Marketing cookies: used for targeted advertising and promotional purposes.

You can manage or disable cookies by adjusting your browser settings. However, please note that some features may not function properly without cookies.

Legal Basis for Processing

We process user data based on the following grounds:

• Contractual necessity: to provide services and fulfill contractual obligations.
• Legal obligations: to comply with applicable laws and regulations.
• Legitimate interests: to improve our services, protect our rights, and ensure fair play.
• User consent: for specific purposes such as marketing or data sharing.

Data Sharing and Disclosure

We may share your personal data with third-party service providers, including:

• Payment processors
• Gaming providers
• Regulatory bodies

Please note that we do not sell personal data. However, disclosure of personal data may occur where required by law or regulation.

Data Storage and Retention

We store personal data for the duration necessary to fulfill our contractual obligations and comply with applicable laws and regulations. We use secure storage practices, including encryption and access controls, to protect your data.

Security Measures

We implement various security measures to safeguard user data:

• SSL encryption
• Access controls
• Authentication processes
• Monitoring for unauthorized access

Your Rights

You have the following rights under data protection laws:

• Access, update or delete your data: contact us to exercise these rights.
• Withdraw consent or object to processing: you can opt out of specific uses of your data or withdraw consent altogether.

International Data Transfers

We may transfer personal data outside your country or EEA, but we do so securely and with safeguards in place:

• Standard Contractual Clauses
• Other applicable laws

Please note that some external links or services have their own privacy policies, which are not our responsibility. When using these services, please review their individual policies.

Policy Updates

We may update this Privacy Policy at any time without prior notice. We will notify users of significant changes by email and on our website. Continued use of our services after a policy update implies acceptance of the new terms.